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Terms & Conditions

How to Order ?

    1. Through Internet    : http://www.hotminiguitar.com/index.php

    2. By sending an Email  : info@hotminiguitar.com 
 

 

Payment Method

1. PAYPAL

2. Direct Bank Deposit / Netbank Transfer :
Bank              : Commonwealth Bank (CBA)

BSB               : 062 759

Acc Number  : 1018 0664
Acc Name      : Winda Goh

 

Please note the ordered components will be dispatched only after payments have been cleared. This may result in a little delay.


 

RETURN POLICY

Important, please read this first :

We are not accept RETURN and not required to provide a refund or replacement if you change your mind.

1. If You ordered the wrong item.

  • You can return the item to us within 5 days after you receive the item.
  • The item shouldn't be opened from their original packaging (or we can't sell them anymore).
  • You need to pay the postage back to us.
  • 15% restocking fee will apply.


2. If You changed your mind.

  • You can return the item to us within 5 days after you receive the item.
  • The item shouldn't be opened from their original packaging (or we can't sell them anymore).
  • You need to pay the postage back to us.
  • 15% restocking fee will apply.


Please note that a 15% Restocking Fee will apply to any return in the following rules:

  • Customer ordered the wrong item.
  • Customer cancels an order that has been shipped out.
  • Missing any of the original packaging or accessories when returned.
  • Customer refuses an order that have been shipped.
  • Return a NON-Faulty item for exchange.
  • Return an order without a valid Order number.

 

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